FREQUENTLY ASKED QUESTIONS
For your convenience, we have put together a list of frequently asked questions, however should you have any further questions about your stay, please do not hesitate to contact us on (08) 9442 0400
CHECK IN & CHECK OUT
What are the check in and out times?
Check in after 2pm and check out being before 10am.
Can I check in early? How can this be arranged?
An early check in can be organised but must be arranged prior to your stay. Please telephone us before your stay and our friendly team can advise you whether an early check in can be arranged. Please note all requests are subject to availability.
Do you offer late check out?
If you require a late check-out you must organise this prior to your stay. This will also depend on room availability. If you wish to check out later than our allocated timeframe, please contact our friendly team in advance so that this can be arranged.
Can I have a Twin Beds instead of Queen sized bed?
This is certainly possible in some of our rooms, please ask when making your reservation.
LOCATION
Where is St Catherine’s on Park located?
We are located at 2 Park Road, Crawley WA 6009. Which is within walking distance to UWA,Perth Children Hosiptal, Sir Charles Gairdner Hospital, Hollywood Private Hospital,Queen Elizabeth II Medical Centre and the new Children's Hospital.
How far are you from UWA?
St Catherines on Park is only 250 meters short stroll away from UWA.
Are you close to the hospital?
We are located within walking distance to :Perth Children Hospital, Sir Charles Gairdner Hospital, Hollywood Private Hospital,Queen Elizabeth II Medical Centre and the Perth Children's Hospital.
ARRIVING AT St Catherines on Park
How do I get to St Catherines on Park from the airport?
Bus number 40 operates daily between T3 and T4 airport terminals and the Elizabeth Quay Bus Port (main bus port in Perth) The journey takes approximately 40 minutes from the airport to our accommodation near UWA. A free terminal transfer bus operates 24 hours a day, seven days a week connecting all terminals. A taxi will take 20-25mins and can easily be sourced directly outside the airport.
PARKING
Do you have parking onsite?
There is very limited car parking available onsite. (Subject to availability) $10/night parking charge applies, per parking bay. To reserve a bay, please contact crawley.reservations@stcats.com.au or phone – 08 9442 0400.
Please note- There is free off street parking available, which is subject to availability along Park Road, 3 hour time limits applies from 8.00am - 6.00pm from Monday - Friday and 8.00am - 1.00pm on Saturday. After 1.00pm Saturday and all day Sunday parking is free. This parking is monitored by City of Perth.
SMOKING POLICY
What is your smoking policy?
Smoking is not permitted in the rooms. Please see our Reception for more information.
BREAKFAST
Is breakfast included in my stay?
A complimentary breakfast is included for all guests staying at St Catherines. Additional meals are also available upon request and are served in the Dining Room.
FACILITIES & AMENITIES
Will Reception be open when I arrive?
Reception Hours are 09.00 – 17.00 (WST), Monday – Friday. For arrivals outside Reception Hours please call the After Hours Service team member by using the blue phone located by the entrance at 2 Park Road, Crawley or 0439 243 921 by mobile.
Is there internet access?
Complimentary High Speed WiFi is available for all guests staying with us.
Is there air-conditioning in the rooms?
There is reverse-cycle air-conditioning fitted in each of our guest rooms.
Is there laundry services?
Yes, guest laundry services (token operated) are available that are located on Level 1 . Please contact Reception for more information/access to tokens on check in or prior to your stay.
Where can I eat?
Guests can enjoy a buffet style meal in the Dining Room for lunch or dinner. Alternatively, there are a number of restaurants and cafes on Hampden Road, along Stirling Highway and around Claremont Quarter Shopping Centre.
Where is the nearest shopping centre?
Claremont Quarter – one of the Western Suburbs favourite shopping centres. The Quarter is only a short bus ride from St Catherines on Park. Shopping hours are from 9am till 5pm. Late night shopping is on Thursday from till 9pm, however some restaurants and selected stores may have different trading hours.
How do I find a school / department at UWA?
Please see Reception for a UWA Map to locate a particular school or department. Alternatively, the University app, Lost on Campus, can also help to direct you.
How far is the closest beach?
St Catherines on Park is conveniently located to a number of attractions including, Cottesloe beach. This is located only 15 minutes away. Speak to our Reception staff about bus routes and other beaches you may like to visit. Alternatively for more infomation and discounted prices please visit our Tours and Attractions Page
COSTS & PAYMENT
Do you take PATS (Patient Assisted Travel Scheme) patients?
Yes, we welcome all guests travelling as part of PATS (Patient Assisted Travel Scheme). We are a dedicated and approved provider of MediStays.
When is payment required?
Full payment is required at the time of booking.
What if I need to cancel my reservation?
If you need to cancel your reservation or change certain details, please contact us as soon as possible to ensure that no cancellation fees are applied. All bookings have a 72 Hour cancellation period, except bookings made on a non- refundable rate, which are non-refundable.
Are there babysitting facilities?
We are a family friendly accommodation provider but do not offer babysitting facilities.
